Before you start
A Global Punch Pass can be used across eligible sessions (based on your configuration).
If you set weekly limits (e.g., 3 punches/week), the event picker will enforce them.
If the pass is membership-gated, the customer may be prompted to add a membership during checkout.
Purchase a global pass from a session (consumer view)
Open the session the customer wants to attend (e.g., Public Skate – Fall Session) and click Register now.
Choose the pass the customer wants to buy.
Select events for the pass.
Pick dates/times to redeem punches now.
When you reach the weekly cap, remaining dates in that week are greyed out and cannot be selected.
(Optional) Display of spots left helps customers choose events with availability.
Choose add‑ons (optional).
Add per‑pass or per‑event add‑ons (e.g., skates rental).
Or click Skip to continue without add‑ons.
Select the participant (who the pass is for).
If the household has multiple profiles, pick the right person (e.g., Jane).
Review and add to cart.
Confirm pass details, events selected, add‑ons, and price.
Click Add to cart, then proceed to Checkout to pay.
Confirmation.
After payment, the order confirmation shows the pass and scheduled events.
The customer can view upcoming events and remaining punches in their account.
Notes & tips
Weekly limits reset on Monday. Customers can select additional events starting the next week.
Membership gating: If required, the membership picker appears during checkout so customers can add it to the cart.
Not all events must be selected now. Customers can return later to redeem remaining punches (subject to availability and limits).
Troubleshooting
“I can’t select more events.” You’ve likely hit the weekly punch limit or the event is full.
“The pass option isn’t showing.” Ensure the pass is configured as Global and targeted to this program/session; also verify it’s not hidden from online registration.
“Why is the price different?” Taxes, required memberships, and selected add‑ons affect the total.
Related guides
Create a Punch Pass (Global & Session) — how to configure passes and limits.
Purchase a Global Punch Pass from the Back Office — staff‑assisted checkout with event selection.
Redeem a Punch Pass — ways staff can redeem punches from profiles or schedules.