Stop customers from cherry-picking the best bays, courts, or instructors. With Auto-assign resources, you set a priority order per rental category and Bond assigns the space, or the instructor and space, at checkout. You fill your facility the way you want, and customers simply pick a time.
⚙️ Turn on auto-assign
In the Back Office, go to Rentals → Categories and open (or create) the category.
Turn on Auto-assign resources.
Drag the resources into your preferred order. Bond tries the first space in the list, then the next open one. New spaces are added at the end of the list.
Save.
🏷️ Set the customer label and max per slot
Resource name (singular) and Resource name (plural): optional. Customers see them as "1 bay" or "How many bays?". Leave them blank to use the default.
Max resources per booking: the most resources a customer can book in a single time slot (default 1). Set it to 2 and a group can grab 2 bays from 4–5 PM.
👀 What customers see
Instead of a list of specific spaces, customers see how many spots are open in each time slot, choose how many they need, and book. Bond assigns the resource(s) at booking.
Instructor categories: auto-assign works here too. you set an order for spaces and for Instructors. Bond pairs the first open space with the first open instructor (a count of 2 takes the next two of each). It doesn't tie an instructor to a specific space.
FAQ
How does auto-assign work with booking requests that need approval?
Bond assigns the next available space or instructor as soon as the customer selects a time, and that resource is submitted with the request. Once you approve the request, the booking takes that resource. If you reject it, it doesn't. Request and approval work the same way as before; auto-assign only hides the resource choice from the customer and picks one based on your priority order.
Can staff change the assigned space or instructor?
Yes. Staff can always move a booking to a different resource after it's made.
Can customers see what they were assigned?
Yes. Customers can't choose the space or instructor, but they can see what was assigned in their cart and confirmation email.