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Sell a rental or lesson pass in the Back Office

Take payment for a rental or lesson pass at the front desk from the Passes table, with no booking needed.

Customer wants to pay now and book later? Sell the pass straight from the Passes table. You can sell several in one payment, comp a pass at $0, and add a required membership in the same checkout.

Sell a pass

  1. Go to Rentals → Passes.

  2. Find the pass and click Buy (cart icon) on its row.

  3. Select the customer (or create a new one).

  4. Review the Purchase Summary and click Add to Cart.

  5. Check out in the cart as usual.

Purchase Summary for Emily Carter: Court Pass – 10 × 1hr → Add to Cart.

Passes table → Buy → customer → Purchase Summary → cart.

Sell several passes in one payment

Buying for the whole family? Add a pass for each family member to the cart, then pay once.

Comp a pass

You can comp a pass so the customer pays $0, for example as a scholarship or staff benefit. It still creates a receipt, and the customer gets the full balance.

Members-only passes

If the pass is limited to members and the customer doesn't have the membership yet, you'll be prompted to add the membership in the same purchase. Staff can override the prompt if needed.

After the sale

  • The pass shows on the customer profile under Activities → Passes with uses left and expiry.

  • Expiration counts from the purchase date.

  • Ready to book? See Redeem a rental or lesson pass in the reservation flow. You can also sell a pass and use it right away from the reservation flow by choosing Purchase.

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